Privacy Policy | গোপনীয়তা নীতি

At Umbrella Pharmacy, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide when visiting our website or using our services. By using our website and services, you agree to the collection and use of your data as described in this policy.

1. Information We Collect | আমরা কী তথ্য সংগ্রহ করি

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping address.
  • Order Information: Details about the medicines and products you purchase.
  • Payment Information: Credit/debit card details or other payment methods for processing orders (note: payment information is handled securely by third-party processors).
  • Usage Data: Information on how you interact with our website, including browsing data and IP addresses, to improve your experience.

2. How We Use Your Information | আমরা কীভাবে আপনার তথ্য ব্যবহার করি

We use the collected data to:

  • Process and deliver your orders.
  • Provide customer support and respond to your inquiries.
  • Improve our website and services based on your preferences and feedback.
  • Send promotional content (only if you opt-in).

3. Data Security | তথ্য সুরক্ষা

We take your privacy seriously and have implemented security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

4. Sharing Your Information | আপনার তথ্য শেয়ার করা

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • To process your payment (through trusted third-party payment processors).
  • To comply with legal obligations, such as responding to subpoenas or other legal processes.
  • To our trusted service providers who assist with delivering our services (e.g., delivery companies, customer support).

5. Cookies | কুকি ব্যবহারের নীতি

Our website uses cookies to enhance your browsing experience and track website usage. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

6. Your Rights | আপনার অধিকার

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your personal data, subject to certain limitations.
  • Opt-out of promotional emails by unsubscribing at any time.

7. Changes to This Privacy Policy | এই গোপনীয়তা নীতিতে পরিবর্তন

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

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